COVID-19 Update - April 2021
During the Spring 2021 Provincial Shutdown we have moved to no-contact pre-arranged pick-ups and shipping orders only. If you arrive at the store and have not arranged for a pick up already, please call us and we will do our best to assist you on a first come first serve basis. We will also be complying with all other government regulations around physical distancing and sanitation as they come into effect.
For the consideration of all our customers, if you have a lengthy inquiry, need design help or are in the research phase of your project, please call or email so that we can provide you with the time and attention that is appropriate. If you need help with those hard-to-find plumbing bits or finding specialized equipment, please give us a call and we will be happy to help you work through what you need and help with any problems you might encounter!
We will also continue to ship orders to customers that wish to stay at home. Orders can be placed on our website, by email or over the phone and can be shipped right to your door. We carry many items in stock to make this as efficient as possible and to compensate for the many supply chain challenges that currently exist.
We encourage everyone to follow government and health official guidelines and regulations. If you need additional information, we encourage you to consult the following links:
WHO – https://www.who.int/emergencies/diseases/novel-coronavirus-2019
Canadian Government - https://health-infobase.canada.ca/covid-19/epidemiological-summary-covid-19-cases.html
Ontario Government – https://covid-19.ontario.ca/data
Region of Waterloo – https://www.regionofwaterloo.ca/en/health-and-wellness/2019-novel-coronavirus.aspx#
We will continue to be available by phone and e-mail during any government mandated shut-downs and look forward to being able to assist you to the best level possible through these challenging times.
Stay Home, Save Lives; Julia Webber, President